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How-to Guide for Aquatics Program Registration

using a COMPUTER

 

 

 

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How-to Guide for Aquatics

Program Registration

using a PHONE

How to Register Guide-Using a COMPUTER.jpg
How to Register Guide-Using a PHONE.jpg

Residency Verfication

ALL RESIDENTS must pre-register for residency status annually (even if you provided proof in 2021).

You may pre-register for residency status beginning March 21, 2022 by emailing a copy of your utility bill or rental agreement to cspcustomerservice@glendaleca.gov

Please include your full name, valid address, and a copy of the proof (utility bill or rental agreement) in the email.  Emails will be reviewed within two (2) business days, and you will receive an email response confirming residency when it has been completed.

 

You may also pre-register for residency status during business hours at any of the following Registration Locations (open hours of operation are limited at this time):

 

 

2200 Fern Lane

Glendale, CA 91208

(818) 548-6420

8:00 a.m. - 5:00 p.m.

Customer Service Office

1401 N. Verdugo Rd.

Glendale, CA 91208

(818) 548-2752

8:30 a.m. - 5:00 p.m. M-F

501 S. Pacific Ave.

Glendale, CA 91204

(818) 548-4098

1613 Glencoe Way

Glendale, CA 91208

(818) 548-2187

820 E. Maple St.

Glendale, CA 91205

(818) 548-3694

201 E. Colorado Blvd.

Glendale, CA 91205

(818) 548-3775

509 S. Pacific Ave.

Glendale, CA 91204

(818) 937-7433

Residents are defined as any person who resides within the Glendale Unified School District boundaries.

Residents MUST bring Proof of Residency in the form of a current utility bill showing at least two (2) months history, or a copy of a current, executed rental agreement.  The utility bill or rental agreement must have the applicant's name, current date, and valid residential address printed on the front.  Utility bills can be in the form of a water bill, power bill, or gas bill.  Cell phone provider bills, credit card bills, television provider bills, bank statements, or any other bill not specified will not be accepted as proof of residency.

Aquatics Program Registration

GENERAL REGISTRATION (for residents & non-residents):

September will begin on August 23, 2022 at 9 a.m. ONLINE ONLY.

October will begin on September 20, 2022 at 9 a.m. ONLINE ONLY.

November will begin on October 18, 2022 at 9 a.m. ONLINE ONLY.

December will begin on November 22, 2022 at 9 a.m. ONLINE ONLY.

January will begin on December 20, 2022 at 9 a.m. ONLINE ONLY.

February will begin on January 18, 2022 at 9 a.m. ONLINE ONLY.

March will begin on February 15, 2022 at 9 a.m. ONLINE ONLY.

April will begin on March 15, 2022 at 9 a.m. ONLINE ONLY.

May will begin on April 19, 2022 at 9 a.m. ONLINE ONLY.

June-August GROUP & PRIVATE lesson registration will begin:

Verified Residents on May 17, 2022 at 9 a.m. ONLINE

Everyone on May 19, 2022 at 9 a.m. ONLINE

Online registration is available at www.myglendaleparks.com or by clicking here beginning at 9:00 a.m.  YOU MUST BE PRE-REGISTERED AS A RESIDENT to receive the resident rates online and to begin registration on May 17.  No refunds will be given to residents paying the non-resident fee online.  Additionally, swim lesson class participants MUST be present on the first day of the scheduled swim lesson; otherwise, the participant will be automatically dropped from the class. Refunds will not be authorized in the event this happens. If you know in advance that the participant will be unable to attend the first class session, you must call AND SPEAK TO the supervisor on duty so it can be noted on the roster and the participant will not be dropped.  As a result of no show's on the first day of class, we are offering DAY 2 REGISTRATION (information below). 

 

DAY 2 REGISTRATION (for residents & non-residents): 

Begins at 7:30 a.m. on the second day of the session, Wednesday (for Tues-Thurs classes) and Saturday (for Fri-Sun classes), 

IN PERSON AT PACIFIC POOL ONLY.  This registration will be for any available lesson space as a result of another participant not attending their first class and being dropped from the class.  

 

Payment Methods

Payment for registration in person: Cash, Check, or Credit Card*

Payment for registration by telephone or online: Credit Card

Summer registration-online registration is strongly recommended.  In-person registration will cause significant delays.  

*The City of Glendale charges a non-refundable 2.5% service fee for all credit card transactions.  If you wish to avoid paying this fee, you may register in person and pay with cash or check at any registration location.

Technical Assistance

If you are experiencing difficulties creating an account in myglendaleparks.com,  or registering online and require

password assistance or residency verification, please call 

(818) 548-2752 or (818) 937-7433.